Terms of Service

WebTech Solution (“we” or “us”) is a web design, development and managed hosting company based in the United States, with offices at 704 Polo Dr. N, Columbus, OH 43229, United States. “You” means the business or person who engages us. These terms apply to every project and plan unless your signed quote says otherwise.

We design, build, redesign, host and maintain websites. The exact scope of any project — pages, features, technology and timeline — is set out in the written quote we send you. Anything not listed in that quote is out of scope until we agree to it in writing. If your quote and these terms conflict, the quote controls.

Every project is quoted at a fixed price in US dollars before work begins. We invoice 50% to start and 50% on handover, unless your quote says otherwise. Hosting and care plans are billed monthly in advance. Prices do not include sales or use taxes, which we add where the law requires. Invoices are due within 14 days; after written notice, we may pause work or suspend hosting on accounts more than 30 days overdue.

Our timelines assume you supply content, feedback and approvals within the agreed windows. Where we are waiting on you, the deadline moves by the same number of days. We will always tell you when something is blocking the build.

Each project includes two rounds of revisions per deliverable. Further changes, or changes that alter the agreed scope, are quoted separately. Once you approve a deliverable in writing, it is treated as final for that phase.

Managed hosting includes SSL, daily backups and monitoring. We target 99.9% monthly uptime, excluding scheduled maintenance that we announce in advance. If we fall short, tell us and we will work with you to put it right; unless your plan says otherwise, the uptime target does not entitle you to refunds or service credits.

On final payment, you own the design, content and custom code we produced for your site. We keep ownership of our underlying tools, libraries and internal frameworks, and grant you a perpetual, royalty-free license to use them as part of your site. Third-party assets remain with their licensors. Unless you ask us not to, we may show the finished site in our portfolio.

You confirm that any content you give us is accurate and that you have the right to use it. You are responsible for keeping your account credentials secure and for the lawfulness of what is published on your site, including its own privacy policy and terms.

You agree to defend and indemnify us against third-party claims arising from content or materials you supply, or from how you use the site after handover. We agree to defend and indemnify you against third-party claims that code we wrote for you infringes someone else’s intellectual property.

We will perform our services with reasonable care and skill, in line with generally accepted industry standards. EXCEPT AS STATED IN THESE TERMS, OUR SERVICES AND DELIVERABLES ARE PROVIDED “AS IS,” AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. We do not promise any particular search ranking, traffic or sales result.

You may cancel a project at any time in writing. Work completed up to that point is payable, and any balance you have prepaid is refunded. Hosting and care plans can be canceled with 30 days’ notice; we will export your site and hand over your files.

TO THE FULLEST EXTENT THE LAW ALLOWS, OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO OUR SERVICES IS LIMITED TO THE FEES YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM, AND NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS OR REVENUE. We are also not liable for data lost where you declined backups, or for failures of third-party services outside our control. These limits do not apply to amounts you owe us.

We may update these terms as our services change. If a change materially affects an active project or plan, we will tell you by email at least 30 days before it takes effect.

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Any dispute we cannot resolve by talking it through will be brought only in the state or federal courts located in Delaware, and both of us consent to those courts’ jurisdiction.

These terms and your quote are the entire agreement between us about the work. If any part is found unenforceable, the rest still applies. Neither of us may transfer the agreement without the other’s written consent, except as part of a merger or sale of the business. Not enforcing a right is not a waiver of it.